Privacy policy
Privacy Statement
This Privacy Statement aims to explain what personal data we gather about you and how we process it. This Privacy Statement applies to all personal data that we process related to you when you contact us.
Introduction
We are Fleur Plastics, a manufacturer of technical plastic products, which is located at Havervelden 8B, 5281 PT Boxtel, the Netherlands.
Fleur Plastics is responsible for collecting and using your personal information as described in this Privacy Statement. For questions, comments or complaints regarding the processing of your data, please contact us via info@fleurplastics.nl.
The types of data we collect and process
We may collect and process the following categories of personal information:
Name and other identification data
For example, we can record your name, title, gender, and date of birth.
Your contact details and details about your personal account or registration
Your contact details may include your address, location, telephone number and e-mail address. When registering for a specific service or creating a personal account, we can record your login details and other information that you enter on the account- or registration form.
Our communication with you
We record your communication with us when you send us an e-mail or online via social media chat. When you call us, we record your questions or complaints in our database
Information that we collect when you use our website
We can record your IP address, browser type, operating system, referring website, surfing behavior and click behavior when you visit our website. With your permission we can also receive your location date. Furthermore, we can receive and automatic notification if you open a newsletter or click on a link in a newsletter.
Information related to social media
We can receive information from the provider of your social network. This depends on your settings for social networks. For example, if you log in to our services with a social network account, we can receive your social network profile, with contact details, interest and contacts. On the website and in the Privacy Statement of the provider of the social network you will find more information about the personal information we receive from the provider of your social network.
Information that you share with us
If you respond to our social media or fill in a customer survey, you choose to share information with us.
Cookies and similar technologies
We collect information via cookies and similar technologies when you use our website. For more information, read our cookie policy on the website.
How we collect your data
Fleur Plastics can obtain your personal information in different ways. This happens when you fill out a form, communicate with us via social media or register for our newsletter. Depending on your social networking settings, we may also receive information from the provider of your social network.
The purposes, for which, we use your data.
The main purposes for which we use your personal information are:
To provide services to you
To simplify the use of our online services for you, we may analyze the data collected by us from your use of our digital media. And combine them with information collected through cookies and similar technologies. For example, to know which digital channel (e-mail, social media) or device (desktop, tablet or mobile) you prefer so that we can focus our communication on that channel or device.
To communicate with you
We use your contact information to communicate with you, answer your questions or handle your complaints.
For statistical research
Automatic tools are used to carry out statistical research to analyze general trends in the use of our services, website and social media. These tools are also used to analyze the behavior of the preferences of our customers and users. This allows us to develop better services. In addition, we can improve the design and content of our website.
We can merge and analyze different types of data for carrying out our research. Only aggregated data are used: we do not use names, e-mail addresses or other directly identifiable information. We can also combine such aggregated data with information from public sources (such as the Statistics Netherlands). Without your consent, we will not use sensitive data for this statistical survey.
For direct marketing purposes
Your personal information can be used to send you newsletters or other marketing messages. We can use automatic tools to analyze your personal information so that we know what information is relevant to you. For this purpose we can use and combine the information described above. We can also combine such aggregated information with information that we receive from public sources (such as Statistics Netherlands). Without your consent, we will not use sensitive data for this statistical survey.
The results of our analyses are used to tailor our marketing messages to your specific interests and preferences. For example, if our analyses shows that you may be interested in certain types of services, we can modify our newsletter and website with content that we think are relevant to you.
We use different channels for our marketing messages, such as e-mail and social media. You can revoke or object to your permission to send marketing messages at any time. Follow the instructions in the relevant marketing message or contact us via info@fleurplastics.nl.
Release and share data with third parties
We may disclose or share your personal information with third parties for the following purposes:
For the support services that we offer
For delivery of our services, we work together with third parties such as social network provides and marketing agencies. All these third parties are required to protect your personal information and to process it only in accordance with our instructions
For statistical research and direct marketing
Your personal information can be used for the purposes of statistical research and direct marketing (see above).
Third party websites
Our website contains links to third party websites. When you follow these links, you leave our website. This Privacy Statement does not apply to third party websites. Fleur Plastics accepts no liability for the use of your personal data by these third parties. Your use of these websites is at your own risk. See the Privacy Statement of these third parties (if available) how they handle your personal information.
Security and preservation
The necessary technical and organizational measures are taken to protect your personal data against loss or unlawful use. Your personal data will be kept for as long as necessary for the purposes described in this Privacy Statement or to extent necessary to comply with laws and regulations and to resolve disputes.
Children’s privacy
Fleur Plastics strives not to collect information about children aged 16 or younger, or to create interest segments specifically designed to target children. If you are concerned about the privacy of your child in connection with our services, or if you believe that your child has personally identifiable information entered on our website, please contact us at info@fleurplastics.nl.
Your rights
You can request access to and you have the possibility of updating and reviewing your personal data. You can also appeal to any other right that you have under the applicable privacy legislation, including, for example, objection to the processing of your personal data. You only need to send a written request to:
Fleur Plastics
Havervelden 8B
5281PT Boxtel
The Netherlands
You can contact us via info@fleurplastics.nl if you have questions, comments or complaints about this Privacy Statement.
How is this Privacy Statement kept up?
This Privacy Statement has been effective as of May 3, 2018 and replaces our previous Privacy Statement. This Privacy Statement is constantly being revised. We will inform you about changes by publishing the revised statement on fleurplastics.nl, after which it will take effect immediately.